Refund policy

Returns & Exchanges

Due to the personalized nature of our products, we do not accept returns or exchanges. Every item from I Bought This On is custom-made with your unique timestamp—the exact date and time you placed your order—making each piece one-of-a-kind and non-returnable.

Damages and Issues

Please inspect your order upon reception and contact us immediately at iboughtthison@gmail.com if the item is defective, damaged, or if you receive the wrong item. We'll work with you to make it right.

Questions or Concerns

If you have any questions about your order or need assistance, please reach out to us at iboughtthison@gmail.com and we'll be happy to help.